Remote Infrastructure Management

Remote Infrastructure Monitoring Remote Infrastructure Management Remote Infrastructure Operations Ikas Engagement Model

Ikas remote infrastructure management services are focused on proactive problem identification and resolution.

Keeping your infrastructure healthy involves more than monitoring and analyzing. Our actionable Infrastructure management services includes lifecycle control and housekeeping processes as they are integral to the operations workflow, and key to problem prevention and resolution. Using the best of the breed tools and techniques, we perform remote control actions on the platforms and services under management. These control actions help streamline day-to-day operations, reduce the risk of human error or oversight, and respond rapidly when remote control is necessary.
Remote management actions could be one or more of On-demand, scheduled, or rule-based. We can initiate control actions explicitly or automatically, or on a scheduled basis. You can expedite problem-solving by defining control actions to be performed when an alert fires, or as part of a problem escalation chain.

Resource Centric -We can apply a control action to a single resource, or to a group of resources of the same type.

Historical Trending - We can help bring visibility and history of control actions that have been performed, whether as part of a normal management flow, or a flow to a problem.

We can also dispatch on-site service providers to address high priority issues.